Connecting Financial Accounts
Learn about how to connect with Plaid or why some connections may not work.
General
Plaid Error Messages
- How do I troubleshoot a Plaid error message?
- The credentials you provided were incorrect
- Username incorrect
- Action required with your account
- Your account settings are incompatible
- No eligible accounts
Troubleshooting Tips
- What happened to my NFCU connection and how do I fix it?
- Why am I seeing an old phone number when attempting to connect my financial institution to an app using Plaid?
- Why am I seeing a phone number I do not recognize when attempting to connect my financial institution to an app using Plaid?
- Why am I not receiving my One-Time Passcode (OTP) when attempting to connect my financial institution to an app using Plaid?
- How do I connect my financial institution to an app using Plaid micro-deposits?