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Troubleshooting Tips

  • Why am I seeing an old phone number when attempting to connect my financial institution to an app using Plaid?
  • Why am I seeing a phone number I do not recognize when attempting to connect my financial institution to an app using Plaid?
  • Why am I not receiving my One-Time Passcode (OTP) when attempting to connect my financial institution to an app using Plaid?
  • How do I connect my financial institution to an app using Plaid micro-deposits?
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