Plaid provides identity verification (IDV) services to our customers that help you verify your identity to access the apps you choose. You can create an IDV Remember Me Profile to save your identity information with Plaid and speed up future verification processes on other Plaid-powered applications or services you may use.
You are saving identity information such as your name, date of birth, phone number, address, national ID number, and identification document to Plaid by creating an IDV Remember Me Profile. Then, when required to verify your identity in the future on another Plaid-powered application, you can use your saved information. Before submitting your information to an application or service, you can review and edit the information you’ve saved.
We are here to help if you would like to delete the information you saved with Plaid.
If you would like to delete the identity information you shared, here are some options for filing that request:
- Create a Plaid Portal account to view and delete your saved identity data from Plaid’s systems
- Submit a request via our Privacy Request Form, which can be used to submit a request to exercise your data protection rights, regardless of where you live.
- Click the support icon on the bottom right corner of the page to open a request with our support team.
- Email us with your deletion request.
Visit the Your Data Protection Rights section of our End User Privacy Policy to see what data protection rights may apply to your use of Plaid.
We value the privacy of those who provide personal information to us. To respond to your request for assistance, we may require additional information to verify your identity. Plaid may retain some information after the completion of the data deletion request, as permitted by applicable law.