Plaid offers Identity Verification and Monitor (“IDV Services”), which facilitates identity verification, fraud detection, and watchlist screening services for our customers. You may be asked by one of these customers to complete various checks via our IDV Services, so that our customers may provide their apps and services to you. When we provide our IDV Services to our customers, our customer determines the purpose and means by which your information is processed. Plaid is not responsible for our customer’s privacy, security, or verification settings for our IDV Services.
When we provide IDV Services to customers, we only collect and process your data as a service provider to that customer, and so our customers determine the purpose and means by which your data is processed.
If you have any questions or concerns regarding your account or identity verification process with our customer, please reach out to your app or service directly.
For more information on how Plaid provides services and processes information on behalf of our customers, please see our End User Privacy Statement at https://plaid.com/legal/#consumers.
If you have Plaid-specific questions, please reach out to our Support team for further assistance by clicking the support icon on the bottom right corner of the page.