An app may connect to your financial accounts in multiple ways using Plaid. In the case you are connecting via Plaid’s micro-deposit methods, you would be asked to provide your routing number and account number directly to Plaid during the account connection process. Here’s what you can expect:
- If provided by the app or service you’re connecting to, start the micro-deposit connection process by selecting Link with account numbers on the institution search result screen.
- Enter your routing number and then your account number carefully when prompted, being sure to provide the details for the account you wish to link.
- Plaid will then send micro-deposits to your account for manual verification, which could take one to two business days.
- Once you see these deposits in your bank account, you’ll then need to verify the amounts in your app to complete the connection process. In some cases, Plaid will verify your account details for you immediately after step 2, so no further action is required!
If you’re running into an error and you’d like a closer look into your specific connection, we recommend reaching out to the app or service where you’re attempting to connect your financial accounts. They can look up your account in their system and investigate all corresponding connection attempts via Plaid.
As a reminder, Plaid does not create an account about you when you connect or attempt to connect your financial accounts to an app or service.