The type of connection Plaid has to your financial institution determines whether or not we have access to the login credentials for your financial account: your username and password.
In many cases, after you request that we link your financial institution to an app or service you want to use, you will be prompted to provide your login credentials to your financial institution, and, upon successful authentication, your financial institution will then return your data to Plaid. In these cases, Plaid does not access or store your account credentials. Instead, your financial institution provides Plaid with a type of security identifier, which permits Plaid to securely reconnect to your financial institution at regularly scheduled intervals to keep your apps and services up-to-date.
In other cases, when you link a financial institution to an app via Plaid, you provide your login credentials to us. We store those credentials and use them to collect the data to power the services you’ve chosen and, when requested, securely share it with the app you’re using and establish a secure connection that you control. We then help keep your data safe and private with best-in-class encryption protocols. For more information on how we use your data, please refer to our End User Privacy Policy.
Regardless of which type of connection is made, we do not share your credentials with the apps or services you’ve connected to your financial institution via Plaid. Learn more about how Plaid handles data.