We’re sorry you are experiencing an issue at this time and our team will help to the extent Plaid is able! Please click on the Support button, which appears as a question mark if you’re on your mobile device, to open a request.
While we will attempt to resolve your issue, we are constrained in the support we can provide. To resolve your issue, we may need to direct you to contact either:
- your payment account provider, if your issue relates to services or information provided by your underlying payment account information.
- the app through which you accessed our services, if your issue relates to products and/or services provided by the app.
In either case, we will attempt to provide some additional information to assist you in coordinating with your other service providers.
Please note that all communications with our Support team will be in English.